Frequently Asked Questions
How do I wash my Bibbrella?
Made a mess? To clean the bib, simply wipe after use or machine wash cold. Hang dry or tumble dry low. Pro tip: fasten velcro before washing
Is the bib one size fits all? / Is the bib adjustable?
Bibbrella is made to fit babes aged 6 months - 3 years. The bib can be easily adjusted to fit tighter or looser at the neck with the velcro fastener. The sleeves have elasticized cuffs so they can be adjusted as well!
What material is Bibbrella made of?
Bibbrella is 100% water-resistant polyester. To clean the bib, simply wipe after use or machine wash cold. Hang dry or tumble dry low. Pro tip: fasten velcro before washing.
What is the length of the bib?
Bibbrella is 20 inches long to make sure your child has total lap coverage.
What makes Bibbrella different from other bibs?
Great question! Unlike other bibs, Bibbrella offers truly full coverage protection. The bib is designed to provide lap coverage while eating and has a velcro leg panel that can be unfastened when used with high chairs to prevent bunching. Bibbrella covers your babe’s entire outfit not just their torso like other bibs!
Why does the bib have a velcro leg panel?
A feature unique to Bibbrella, the leg panel allows you to use the bib with different types of seating without a gap in coverage. Just unfasten the velcro to prevent bunching when used with high chairs and car seats.
Why is there a string/strap hanging off the bottom of the bib?
That’s one of the reasons we call it Bibbrella! Just like an umbrella, you can use that strap to wrap up the bib! It’s the perfect solution when you’re on the go. Just wrap up the mess and throw the bib in your bag to be cleaned when you get home!
Is Bibbrella safety tested?
Yes! All products have been tested by an accredited third-party lab to ensure they meet or exceed all safety standards established by the Consumer Product Safety Commission (CPSC).
Shipping & Billing
I can’t wait to make post-meal cleanup easier! When will I receive my order?
We’re excited to be part of your mealtime experience too! We ship orders within 1-2 business days via USPS.
Due to COVID, all carriers are currently experiencing delays. We’re shipping on time but please note that there may be carrier delays. We appreciate your patience and understanding if it arrives later than anticipated.
What’s your return policy?
You have 30 days from the date of purchase to decide if Bibbrella isn’t for you. To be eligible for a return, your item must be unused and in the same condition in which it was received. The bib should be in the original packaging. Orders past the 30 day mark are no longer eligible for returns. For return requests, please email firstname.lastname@example.org
Can I make changes to my order after it has been placed?
We’ll definitely try to accommodate requests. Contact us as soon as possible for any adjustments to your order. Keep in mind that we ship our orders out very quickly so we can’t guarantee that changes can be made.
My discount code isn’t working/didn’t work. What do I do?
Oops! Just reach out to us at email@example.com or chat with us via the chat icon on the bottom of our hompeage and we’d be more than happy to look into this for you!
What is the best way to reach customer service?
Questions? Reach us at firstname.lastname@example.org or chat with us by clicking on the speech bubble icon on the bottom right corner of our homepage. Our chat agents are available from 5AM-6PM Mon-Fri. We respond to emails within 1 business day!